Hi, my name is John, and the owner of Concord Pool Service. We are a local pool service company located in Concord, CA. I started my business in 2000 with one employee and me. I specialized in equipment and pool repair, and my employee focused on weekly pool cleaning and maintenance.
It's been twenty-two years, and we have ten employees and hundreds of regular customers. Trust was a significant factor in our steady growth over the years. Our customers have to trust us going on their property when sometimes they are not home and making sure their dogs don't get out or just leaving the place with everything locked up properly.
Also, when they see how clean their pool is, that's how we keep our customers happy, and it gets us plenty of referrals.
Our most significant advantage over the competition is our pool certifications and how I train my employees. I spend most of my time keeping up on modern pool equipment because many of the new heat pumps and saltwater systems have got super efficient.
For this reason, I spend extra time with my equipment service techs showing them some of the innovations our equipment manufacturers offer.
We are a one-stop shop when it comes to equipment repair. We have on-staff electricians, plumbers, and factory-trained service techs. Most of our competition can do simple repairs, but they can't dig up and replace pipes or install a new gas line. These differences set us apart from your garage type of operation prevalent in concord.
When it comes to automated systems, we are hands down the most experienced; we have electronic and wiring skills nobody compares with. We always have at least one super geek employed just for automated systems.
One thing not mentioned in our services is I personally do pool inspections for homeowners selling their homes. Nothing gets by me; I write the most comprehensive inspection reports you will ever see.